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Laundry Room

General Information

Location
The Laundry Room is located on the ground floor at the rear of the main building. 

Hours

Hours are from 7AM till 11:30 PM

Rules
Tenants should observe the posted instructions for using washing machines and dryers. Dying is not permitted. The laundry carts are not to leave the Laundry Room, even for a short time. No pets in the Laundry Room, please. No smoking.

 

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Machines
There are several types of washing machines, top loaders, large load front loaders and standard front loaders. Most washers and dryers use magnetic cards, which can be purchased using bills in the provided dispensing machine. A few machines take coins (quarters).

Please be on time to remove your clothes from the washers/dryers. All machines have a digital display, which shows you the remaining time. If you are not on time to remove your laundry, you may find that someone has done it for you!

Trouble? Broken machine? Need a refund?
Report problems to Hercules, 550 West John Street, Hicksville NY 11801.
You can telephone the company: 516-822-9300 or toll free at 800-526-5760Click for Service Request or Refund
For service requests and refunds, you may use a special form on the Hercules website.

You can also email the company by clicking here. Make sure you give them the address of the building, and the NUMBER of the washer or dryer with the problem. Explain just what is wrong as best you can.
 

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